CUSTOMER SUPPORT
General Terms and Conditions
By accessing or using this website, you agree to be bound by these Terms and Conditions. This website is operated by Blueberry Direct Primary Care (EVO MD PLLC) and is intended for informational and administrative purposes only.
Use of this website does not establish a physician-patient relationship. Medical care is provided only after appropriate enrollment, consent, and confirmation of services. Information on this site should not be construed as medical advice, diagnosis, or treatment.
We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any updated terms.
Privacy Policy - the basics
We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information submitted through this website.
Information collected through website forms (such as name, email address, or phone number) is used solely for communication, administrative, or service-related purposes. We do not sell or rent personal information to third parties.
Medical information is handled in accordance with applicable healthcare privacy laws. Please note that standard website forms or emails should not be used to submit urgent or sensitive medical information.
For details regarding protected health information, please refer to our HIPAA Notice of Privacy Practices.
HIPAA Notice of Privacy Practices
Blueberry Direct Primary Care complies with the Health Insurance Portability and Accountability Act (HIPAA). This Notice describes how protected health information (PHI) may be used and disclosed and how you can access your information.
PHI is used only for treatment, payment (if applicable), and healthcare operations, or as otherwise permitted or required by law. Safeguards are in place to protect the confidentiality of your health information.
A full copy of our HIPAA Notice of Privacy Practices is available upon request and will be provided to patients at the time of enrollment.
Shipping and Returns Policy
Blueberry Direct Primary Care does not offer refunds for completed services.
If physical products are offered, such as supplements or medical supplies, applicable shipping terms, fulfillment timelines, and return eligibility will be clearly disclosed at the time of purchase. Returns are accepted only for unopened, unused items within the timeframe specified at purchase, unless otherwise required by law.
Medications are non-returnable and non-refundable once dispensed or shipped. Personalized or prescription-based products are also not eligible for return.
Customer Support
Email: sbiesenthal@blueberrydpc.com Phone: 520-379-7728